Parloa

Parloa raises $120M Series C funding to transform customer service with Agentic AI

6th May, 2025

Chris Davis

Writer

Parloa raises $120M Series C funding to transform customer service with Agentic AI

What does Parloa do?

Parloa specializes in Agentic AI solutions designed to revolutionize customer service by enabling enterprises to build, test, and deploy millions of AI agents for natural, personalized customer interactions.

How much did they raise?

The company secured $120M in Series C funding at a $1 Billion valuation, with the funding round led by Durable Capital Partners, Altimeter Capital, and General Catalyst, alongside participation from EQT Ventures, RPT Capital, Senovo, and Mosaic Ventures.

What are their plans for the money?

Parloa plans to use the new capital to expand its operations across North America and Europe, potentially driving enhanced market penetration and innovation in AI-driven customer service.

What have they achieved so far?

Since its founding in 2018, Parloa has already made significant strides by partnering with leading global brands, including multiple Fortune 200 companies, and establishing offices in Berlin, Munich, and New York.

Key Contacts

Malte Kosub
CEO & Co-Founder

Company Links

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